Entreprise
Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams. At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we're revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience. Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat. If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi cultural world-class environment.
Adresse
Technopolis, Bâtiment B 11 Sala-Al-Jadida
Poste
Si vous etes prets a relever le defi, nous vous invitons a rejoindre une communaute qui valorise les idees audacieuses et vous donne de multiples opportunites daccomplissement de carriere dans un environnement multi culturel de classe mondiale!Rejoindre Cnexia cest non seulement une opportunite de beneficier de multiples avantages et dun environnement de travail des plus agreables mais aussi des possibilites illimitees dapprentissage et devolutions futures.
Profile recherché
Veiller a la fidelisation des clients.
Accueil telephonique et prise en compte des incidents de toute nature.
Diagnostic des dysfonctionnements.
Resolution des incidents simples et recurrents.
Avoir de bonnes capacites danalyse, savoir definir les problemes et prendre des decisions.
Pouvoir communiquer simplement et efficacement.
