Front Office Hub Manager Contrat : CDI

Il y a 2 weeks ago | Autres Industries | Casablanca | 17 Vues

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We’re Majorel, leading customer service organization with revenues of €1.2 billion. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. We serve customers across the world through our 67,000+ employees based in 33 countries in Europe, Middle East, Africa, Americas and Asia in 36 languages.

Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.

We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.

We serve your customers by combining the best of people, technology and innovation. We truly believe that the greater the use of technology, the more human we can be. Because service is a human thing, even when it’s delivered by a robot. We have more than 400 clients globally, many of which we’ve been working with for over 12 years. As an industry leader. Some of the biggest companies in the world, including the brands you interact with daily, trust our people to represent them.


26, rue Mohamed Kamal



The front office manager oversees the hub’s hedge activities as well as participates in and ensures the implementation of the risk management frameworks.

Responsibilities and Duties

Coordination of the hub’s fx risk management activities
Collection of information and measuring of exposure to currency risk at the regional/global level
Participating in the establishment of the hub’s risk management framework
Monitoring of financial markets
Production of studies, market analysis, market alerts
Hedging strategy proposals,
Execution of simulations and quotations for hedging purposes
Execution of hedge transactions
Management of interactions with counterparties: banks and brokers

Profile recherché


Bachelor’s degree in business administration or similar field.
Strong previous senior experience in front office desk.
In-depth knowledge of financial modeling and financial risk indicators.
Aptitude for operational controls, processing systems and transactional flows.
Aptitude for quantitative analysis.
Excellent organizational skills.
Ability to work as part of a team.
High-level written and verbal communication skills. Ability to communicate accurately, concisely and effectively in a global organization.
Knowledge of computer operating systems and MS Office software.
Basic knowledge of financial and accounting software.

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