Entreprise
Sitel Group devient officiellement Foundever™.
Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe derrière les meilleures expériences des 750 plus grandes marques internationales et digitales.
Nos solutions CX innovantes, notre technologie et notre expertise sont conçues pour répondre aux besoins opérationnels de nos clients et leur offrir une expérience sans couture, partout et à tout moment. Prenant en charge 9 millions d’expériences chaque jour dans plus de 60 langues et 45 pays, Foundever combine la force d’une présence mondiale à une approche entrepreneuriale, permettant aux entreprises de toutes tailles et de tous secteurs de transformer leur CX.
Adresse
1100 Bd El Qods, Sidi Maârouf), Casanearshore Park
Poste
As part of our strong growth, we are looking for a Frontend Developer within the Application Delivery Team. You will be in charge of the development, adaptation and integration of the innso solution to be delivered to our customers.
Missions :
- Develop efficient CRM interfaces and out-of-the box solutions (specific or generic)
- Ensure Third Party Application maintenance and evolution
- Design integration for out of the box solutions (chatbox, web-forms, customer portals, emails)
- Configure Tag Management tools
- Maintain innso website
- Ensure an high quality of code and technical documentation
- Help validating and improving the level of developers for the frontend parts
- Ensure regular reporting to management
Technologies :
- Main technologies used for this role: JavaScript/jQuery – HTML – CSS/SCSS – Bootstrap – Vue.js
Profile recherché
Required :
- At least 2 years of experience in frontend/integration development.
- Bachelor degree in computer science.
- Fluent knowledge of English and French, spoken and written.
- Experience on JavaScript/jQuery - HTML – CSS/SCSS – Bootstrap – Vue.js.
- Troubleshooting skills to help debug and resolve production issues.
- Autonomous, organized, rigorous, and proactive.
- A taste for technologies, innovation and a strong sense of pride in the software you build!
Nice to have :
- Experience in a SaaS editor and knowledge of customer services.
- Knowledge of WordPress and Tag Management tools (GTM, Matomo).
