IT Asset Management Consultant Anglophone Junior (H/F) Contrat : CDI

À propos de CGI

Fondée en 1976, CGI figure parmi les plus importantes entreprises indépendantes de services-conseils en technologie de l’information (TI) et en management au monde. CGI compte 78 000 conseillers et autres professionnels établis partout dans le monde grâce auxquels l’entreprise offre un portefeuille complet de services et de solutions : des services-conseils stratégiques en TI et en management, de l’intégration de systèmes, des services en TI et en gestion des processus d’affaires en mode délégué ainsi que des solutions de propriété intellectuelle. La collaboration de CGI avec ses clients repose sur un modèle axé sur les relations locales, conjugué à un réseau mondial de prestation de services, qui permet aux clients de réaliser la transformation numérique de leur organisation et d’accélérer l’obtention de résultats. Au cours de l’exercice financier 2019, CGI a généré des revenus de 12,1 milliards de dollars canadiens. Les actions de CGI sont inscrites à la Bourse de Toronto (GIB.A) ainsi qu’à la Bourse de New York (GIB). Apprenez-en davantage sur cgi.com

Fonctions et responsabilités :

1. On an on-going basis, monitor specific compliance controls and report on non-compliance

2. Based on available reporting, support software compliance team investigate technical discrepancy scenarios such as virtual machines without host, unreachable database Instances, etc.

3. Maintenance of inventories of local software agreements, entitlements, proof of ownership and client’s responsibilities for licenses.

4. Support SBU / BU in the collection and monitoring of IT asset attributes information and update any discrepancy to reflect accurate picture in partnership with senior consultants. Example: usage, location, role, etc., licensing information of those solutions (Oracle PAHRF, LASEU, OPN) and specific data such as Oracle database instance, OVM/OLVM hard partitioning, etc.

5. Assist with multiple tasks performed in CGI’s IT Asset Management solution (FNMS) such as; track devices life-cycle status, update device ownership, link new entitlements to solutions, create license exception (OPN, Client, others), create clusters, etc.

6. Monitoring, reporting and follow-up with members on Workstation’s software non-compliance.

7. Provide assistance to the senior consultants in the support, consultation and follow up with SBU / BU on licensing exposure scenarios and potential licensing consumption inconsistency

8. Deliver reporting information on software/licence counts, metrics and usage, as well as provide input on non-complex terms that impact licensing.

9. In support to the Software Compliance team, provide non-complex licensing guidance to internal team to facilitate access to licensing information (global and local rules).

10. Ensure 100% customer satisfaction and client focus.

Qualités requises pour réussir dans ce rôle :

Essential:

• First experience of working within ITIL aligned Service Management organisation
• Excellent analytical and communication (both verbal and written) skills
• Clear and fluent English and French (both verbal and written)

Desirable:

• ITIL foundation (minimum)
• Flexera (will be considered an asset) – training will be provided Supplier relationship experience

Competencies specific for this role (if different to the Atkins generic competencies listed below)

• Communication skills
• Performance Improvement
• Confidence and professionalism

Behavioural Competencies

• Ability to build and maintain efficient working relationships with remote teams, 3rd parties and business stakeholders
• Confidence and professionalism
• Analytic skills and ability to synthesize large data sets