Salesforce Release Manager Contrat : CDI

Akkodis (Akka & Modis), est un leader mondial sur le marché de l'ingénierie et de la R&D qui s'appuie sur la puissance des données connectées pour accélérer l'innovation et la transformation numérique.

Avec une passion commune pour la technologie et le talent, 50 000 ingénieurs et experts numériques offrent une expertise intersectorielle approfondie dans 30 pays d'Amérique du Nord, d'EMEA et d'APAC. Akkodis offre une vaste expérience de l'industrie, et un solide savoir-faire dans des secteurs technologiques clés tels que la mobilité, les logiciels et services technologiques, la robotique, les tests, les simulations, la sécurité des données, l'IA et l'analyse des données. L'expertise combinée en informatique et en ingénierie apporte une offre unique de solutions de bout en bout, avec quatre lignes de services - Conseil, Solutions, Talents et Académie - pour aider les clients à repenser leurs processus de développement de produits et leurs processus commerciaux, à améliorer la productivité, à minimiser les délais de commercialisation et à façonner un avenir plus intelligent et plus durable.

As the Salesforce Release manager, you will be responsible for all Salesforce releases activity (including both delivery and support teams) globally. In this role, you will be responsible for executing deployments for Salesforce.com and related cloud services. This includes defining the way releases are handled, ensuring that all functionality is delivered smoothly and efficiently. While this role does not involve management of direct reports. An ideal candidate is an innovator; someone who leverages data to challenge existing assumptions and identify solutions, driving towards continuous process improvement.
Main tasks & responsibilities:

• responsibilities include managing all facets of Salesforce releases and deployments in a multi-tiered worldwide bio-tech validated environment with local and offshore teams, these applications consisted of highly customized applications including Sales and Service applications .
• Planning activities include managing the coordination of deployment dependencies including integration with internal applications and systems, third party integrations and data services related streams .
• Responsibilities included holding daily release planning with sessions with PMs, QAs, and developers to go over release planning, dependencies, and scheduling.
• Responsible for creating implementation plans, rollback plans and managing Pre/post-deployment activities.
• Other duties performed include coordinating the setup of controlled testing environments and ensuring that all activities follow change management protocol (ITIL) and GMP documentation standards.
• Responsible for reviewing deployment packages
• Manage all environment maintenance activities & lead product upgrades related to all applications on the SFDC platform
  

• Expertise release management tools & concepts
• Exp. with 2/3 different Salesforce Cloud platforms - (ex. Sales Cloud, Service Cloud, Marketing Cloud) or Installed Applications.
• Knowledge of source control systems - (ADO) - release branching strategies, continuous integration pipelines for moving code across environments
• Exp. managing technology projects by working with a cross functional team of SFDC professionals across the board
• Understanding of Agile principals.
• Proven ability to communicate with internal & external customers regarding complex policies, procedures or programs
• Strong skills using Windows & Microsoft software products
• Strong Communication skills
• Management Responsibilities & Decision Power
• Contribute to Salesforce Plateform control and maintenance, by designing and leading Release, Deployment and Govenance operating model.