Anglophone Customer Service Advisors Contrat : CDI

Sitel Group devient officiellement Foundever™.

Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe derrière les meilleures expériences des 750 plus grandes marques internationales et digitales.

Nos solutions CX innovantes, notre technologie et notre expertise sont conçues pour répondre aux besoins opérationnels de nos clients et leur offrir une expérience sans couture, partout et à tout moment. Prenant en charge 9 millions d’expériences chaque jour dans plus de 60 langues et 45 pays, Foundever combine la force d’une présence mondiale à une approche entrepreneuriale, permettant aux entreprises de toutes tailles et de tous secteurs de transformer leur CX.

FOUNDEVER is hiring for a famous high-end brand of stores operating in the UK.
Your mission will be to provide the best service, via phone and email, and play a vital role in promoting the brand and its image.

The ideal candidates must have the following:

• An excellent command of English
• Focused on customer satisfaction
• Willing to work full-time
• Prior experience customer service or sales, preferably in a call center, is a plus
• A bachelor degree in English Studies is a plus

Being part of the Foundever family comes with perks. In addition to the working environment and the career path that lies ahead, we also propose:
• A permanent contract (CDI)
• Social security + private health insurance
• Transportation provided;
• Certified Training;
• Language bonus;
• Performance bonus;
Like all the positions in our company, this position is open to people with reduced mobility

In order to complete your application and pass your access test, please copy the following link on a web page and follow the instructions that will appear on your screen:
https://my.harver.com/app/landing/60832b38c01d360011e4882d/login?utm_source=Jobs_Sitel&utm_campaign=Web