Chargé d'Affaires (Ventes Directes) Contrat : CDI

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Plus de 70 ans d’expérience et un maillage territorial des plus fins ont fait de Coface une référence dans l’assurance-crédit, la gestion des risques et l’économie mondiale. Les experts de Coface opèrent au cœur de l’économie mondiale, aidant ~50.000 clients à construire des entreprises performantes, dynamiques et en croissance dans 200 pays.

Avec une présence directe et indirecte dans 12 pays au Maghreb, en Afrique de l’Ouest et Centrale, Coface offre un dispositif unique d’accompagnement aux entreprises implantées dans la région pour les protéger contre le risque de défaillance financière de leurs clients.

L’assurance-crédit avec Coface, ce sont aussi des analyses des risques par pays, secteurs et sociétés pour aider nos clients à évaluer et prévenir au mieux les risques qu’ils sont amenés à prendre.

Avec Coface, nos client évoluent dans un univers plus sûr.


225 Bd d’Anfa


Prospect and acquire new clients to maximize revenue from the allocated sales area. Introduce new Coface products to the market, while also seeking to maintain the commercial performance of existing products. Achieve the highest efficiency of the sales process by following group offering procedures with special care for precise targeting, well-tailored offers and cost control.


Sales development and product marketing:
• Prospect for potential new clients within the allocated sales area such as cold calling, referrals from existing clients, Internet mining, social/professional networking sales and networking events or any other means of generating interest in Coface products.
• Demonstrate products and services to potential customers and assist them in selecting those best suited for their needs.
• Identify the decision makers within the prospect’s organization.
• Make telephone calls, in person visits and presentations to prospective customers.
• Identify new sales opportunities from new customers for proposing new products.
• Develop clear and effective written proposals/quotations to prospects with the contribution of internal stakeholders: commercial & risk underwriters, top management.
• Prepare regular forecasts to enable effective sales planning.
• Ensure that the sales potential is fully exploited to achieve annual sales targets.
• Collaborate in the design and execution of the Marketing Action Plan for products as defined by the Regional/Country Commercial and Marketing Director.

Negotiation, follow-up, reporting:
• Lead the commercial negotiation with prospects up to the signature of contractual documents.
• Monitor feedback from new clients to measure their satisfaction with company products and services.
• Maintain all required records of sales and any other relevant information in existing IT tools to enable performance to be measured and monitored.

Market monitoring:
• Have a clear view of new and lost clients to identify market trends, sales and other developments amongst competitors and report back to the appropriate stakeholders.
• Suggest improvements or modifications required to existing products to maintain their competitiveness in the market.

• Establish and maintain communication links with other internal departments to identify all sales opportunities.
• Develop, maintain and lever strong relationships with intermediaries in order to increase the number of prospects.
• Participate in external events organized within the Region representing the company in the best light for building new business contacts.
• Work closely with the Commercial Support Functions to ensure a timely and efficient service to new and potential clients.
• Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Participate in trade shows, conventions and professional associations.

Risk & Compliance:
• Adhere to Group Standards for Commercial Underwriting of Credit Insurance Business.
• Take joint ownership of the loss ratio on the portfolio with the Risk department and deliver a profitable result to the business.
• Adhere to compliance standards set by Coface and external regulators.

Profile recherché

• At least 5 years of B2B sales ideally within a credit insurance, banking, factoring organization, financial services or in the field of credit management.
• Multicultural/international corporate environment: previous experience will be a plus.

Result Driven
• Keep track of targets and generate results regardless of obstacles within deadlines and according to expected standards.
Customer Oriented
• Identify and understand internal / external customers’ needs and requirements to provide solutions (standard or individual ones). To develop and maintain long-term relationships and
Co-operate with internal / external customers
Well Organized
• Take into account human, financial and operational resources available in order to manage an efficient and autonomous workflow to deliver appropriate results.
Team player
• Accept and support team objectives. To prioritise a collaborative working environment over personal preferences. To maintain team members’ co-operation and good relationships.
Deliver Data and Information
• Communicate ideas and information completely and accurately in writing. To ensure that messages are understood reliably by others.
Organizational knowledge
• Understand the company’s structure, rules and the general environment in which the company operates.
• Work towards win-win outcomes from understanding all stakeholders’ expectations and responding to them adequately to achieving value-added results during negotiations.

Recherches emploi associées
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