Voice Trading Manager Contrat : CDI

Orange Business est l’entité du Groupe Orange qui accompagne les entreprises et organisations dans leur transformation digitale. Forts de 29 100 collaborateurs à travers le monde, nous concilions présence globale et approche locale pour inventer avec nos clients de nouveaux business models permettant de libérer tout leur potentiel. Ainsi, nous créons un impact positif, à la fois pour leur activité et pour le monde qui les entoure.

Ce qui nous distingue de nos concurrents ? Notre double expertise : nous sommes à la fois opérateur de réseaux et intégrateur de solutions digitales. En tant qu’opérateur, nous construisons et exploitons des infrastructures complexes. En tant qu’intégrateur, nous concevons et manageons des solutions digitales de bout-en-bout.

Nous apportons à nos clients des solutions autour de 5 grands enjeux transverses : mettre en place leur espace de travail numérique, améliorer leur expérience client, faciliter l’essor de l’industrie 4.0, collecter et traiter les données, transformer et sécuriser leur infrastructure réseau.

C’est parce qu’Orange Business maîtrise toutes les étapes de la transformation digitale que nous proposons à nos clients les solutions les plus pertinentes.

Nous imaginons un futur épatant avec nos clients et nos collaborateurs !

Orange Business existe au Maroc depuis 2018 et comptera d’ici fin 2023 près de 1000 collaborateurs. Avec plus 200 recrutements par an, dont 42% sont des femmes, nous sommes en constante recherche de nouveaux talents.

Alors, prêt à rejoindre l’aventure ?

The entity

Within WIN (Wholesale and International Networks), International Carriers is the entity of the Group that makes business with the international carriers in wholesale.

With presence over 18 countries over the world, International Carriers operates 4 main line of solutions: voice & advanced communications, data and internet, mobile services as well as security and anti-fraud services.

IC gathers all the fields of a commercial activity through sales, marketing, presales, after sales service and sales administration.

Your role

The Voice Business Unit within marketing department is an essential contributor to reaching the revenue and voice margin objectives of IC (handling more than 30 Billion minutes in 2020).

Joining us will bring you the unique opportunity to work within an international and multicultural environment, with a large exposure to our Orange subsidiaries in Europe, Middle East/Africa and + 700 international customers.

As a Voice Trading Manager, you will oversee the elaboration of the strategy of countries (destination management) and the achievement of the performance objectives. You will work daily in collaboration with the salespersons distributed all over the world (Americas, Europe, Asia, and Middle East).

I am recruiting a Voice Trading Manager who will act as a business partner with the mission to implement a strategy of development of the destinations of its portfolio and manage its revenue, margin and market share performance. Within this framework, you will advise and support the salespersons, you will intervene in the commercial negotiations and may have to take part in the international shows and/or make isolated business trips to meet customers.

Your role is to dispatch the international voice traffic to the destinations of your portfolio according to suppliers’ conditions and Orange International Carriers Voice Policy. You know the conditions, the market prices of your countries and closely follow their variations, so that you can anticipate them. You elaborate each half year a strategy to be implemented (purchase, sales and prices policy, positioning in terms of quality and numbering plan) and operate it on a daily basis : change in providers, price evolution management, volumes management and implementation of commercial routing on your countries.

As a Voice Trading Manager you will keep an eye on the contract obligations with each client through the traffic volumes monitoring and guarantee the quality of service of the calls to your countries.

• Autonomous, dynamic and decision-oriented, you are used to working cross-functionally, ideally in a multicultural environment.
• You have a strong relational capacity: team spirit, mutual aid and open-mindedness to experience exchanges with interlocutors of different jobs.
• With dexterity with figures (Excel mastering) and a good economic culture, you are also rigorous and organized.
• You have an experience in developing business opportunities.
• You need a very good level of spoken and written English and French is a plus.

Specificities of The Job

• You manage revenue and margin of several dozens of millions of euros annually.
• You want to live an experience of trading, using the associated instruments: options, stocks, exchange rate.
• You will hold an operational position on which you can measure the effect of your decisions directly and immediately.
• This position in the international environment of Orange International Carriers allows you to work with interlocutors from different cultures.
• You will discover a new market (international wholesale), very dynamic and sensitive to the moves of the market and where everything depends on the value for money.
• This job will put you right in the middle of reality and geopolitics: migrations and diasporas, the international and economic relations, world events.
• You will be part of a team where experiences and good practices exchanges play a key role in the job learning; on your arrival on the job, you will be given training by your peers.