Procurement Manager Morocco Contrat : CDI

Il y a 2 weeks ago | Centre d'appel | Casablanca | 16 Vues

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Sitel Group devient officiellement Foundever™.

Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe derrière les meilleures expériences des 750 plus grandes marques internationales et digitales.

Nos solutions CX innovantes, notre technologie et notre expertise sont conçues pour répondre aux besoins opérationnels de nos clients et leur offrir une expérience sans couture, partout et à tout moment. Prenant en charge 9 millions d’expériences chaque jour dans plus de 60 langues et 45 pays, Foundever combine la force d’une présence mondiale à une approche entrepreneuriale, permettant aux entreprises de toutes tailles et de tous secteurs de transformer leur CX.


1100 Bd El Qods, Sidi Maârouf), Casanearshore Park


Job Responsibilities:

  • Lead spend analysis in the country to identify opportunities to develop procurement strategies that are inventive and cost-effective: build and monitor the tenders roadmap, accordingly with local and regional strategy.
  • Enhancing partnership approach with vendors focusing on “most preferred suppliers” and “sensitive suppliers”
  • Negotiating with suppliers and vendors to secure advantageous terms.
  • Managing and develop the skills of a team of purchasers.
  • Monitoring and tracking procurement performance (cost savings, cash & cost avoidance approach)
  • Implement Foundever Group Procurement strategy and tools. With specific focus on sustainable procurement, respectful of ESG criteria defined at Groupe level.
  • Develop strategic sourcing, and Know Your Suppliers (KYS) approach, with support of EMEA Procurement
  • Support local business and evolution of Moroccan activities of Foundever, especially concerning building, sites expenses and CAPEX.
  • Securing supply chain process, and delivery on time from suppliers
  • Preparing procurement reports.
  • Support end-to-end, digital and seamless “procure to pay” process. Working closely with internal clients and accounting teams.
  • Manage and monitor RFI/RFQ/RFP utilizing Foundever’s e-sourcing tool in compliance with Procurement Policy and Processes.
Profile recherché


  • Bachelor’s degree in supply chain management, logistics, engineering or business administration.

Languages proficiency:

  • English & French advance level

Experience Target:

  • At least 5 years' experience in purchasing and 2 years as a team leader.
  • Proven experience in international company and /or in BPO or outsourcing industry.
  • Proven experience with procure to pay process and platform (e.g: Coupa…), RFP digital tool.
  • In-depth knowledge of leading RFx, preparing and reviewing contracts, invoicing, and negotiation terms.


  • Excellent listening and oral/written communication skills
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).
  • Management of team and “manager coach” mindset
  • Leadership skills, and ability to work in multi-cultural environment.
  • Excellent analytical skills.


  • Open to transformation, and able to lead and adapt to the change
  • Ability to assess risk, to communicate on strategic or risky decision.
  • Excellent negotiation skills
  • Problem-solving skills, and ability to support the business.
  • Ability to work a flexible schedule
  • Ability to prioritize, act quickly, always shows reactivity & responsiveness.
  • Ability to develop relationships and interact with all levels of management and key suppliers
  • Ability to effectively work across multiple functions and with virtual teams.

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