Entreprise
Sitel Group devient officiellement Foundever™.
Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe derrière les meilleures expériences des 750 plus grandes marques internationales et digitales.
Nos solutions CX innovantes, notre technologie et notre expertise sont conçues pour répondre aux besoins opérationnels de nos clients et leur offrir une expérience sans couture, partout et à tout moment. Prenant en charge 9 millions d’expériences chaque jour dans plus de 60 langues et 45 pays, Foundever combine la force d’une présence mondiale à une approche entrepreneuriale, permettant aux entreprises de toutes tailles et de tous secteurs de transformer leur CX.
Adresse
1100 Bd El Qods, Sidi Maârouf), Casanearshore Park 20100 Casablanca
Poste
- Respect and adhere to the group's recruitment strategy
- Manage a team of recruitment officers
- Search for suitable profiles for vacant positions based on job descriptions and personnel requests.
- Develop and maintain partnerships with various external stakeholders (recruitment agencies, temporary employment, schools, local partners, training centers,…)
- Draft and ensure the writing of job postings and their publications (internal: display, internal/external)
- Ensure the creation and maintenance of a pool of potential candidates
- Pre-select candidates for supervisory roles (CV sorting, telephone pre-selection…)
- Ensure compliance with the facilitation of individual or group recruitment sessions
- Propose an appropriate evaluation
- Manage the follow-up of applications (tracking file, compliance of information…)
- Analyze dashboards and application follow-ups
- Ensure the updating, classification, and archiving of all recruitment documentation.
Profile recherché
Having completed HR training, you have at least 3 years of experience in a similar position.
You are proficient in the Office suite.
You are perfectly bilingual (French/English), and Spanish is highly desirable.
You are very sensitive to a results-oriented culture and are always in pursuit of excellence.
You have good interpersonal skills, discretion, and respect for all confidentiality commitments.
This position is also open to people with reduced mobility.